Alex K. of Silver Spring, Montgomery County, MD 20910

Alex K. of Silver Spring, Montgomery County, MD 20910


(Found on Angie’s list)

I cannot say enough good things about Crystal Exteriors.
The owner came twice, perhaps 3 times (I don’t recall exactly) to be sure all details were covered.  While I was deliberating whom to hire, he kept in touch, whereas no other company did, although others seemed very competent too.   He pointed out details and possible improvements that no other company did.  They did not charge for repairs a small area of rot when the original siding was removed. They also repaired an original attic air vent, again without charging me. And he suggested wise aesthetic improvements such as moving cables to the side of the house where they would not mar the look of the front of hte house.  Every day the place was picked up and tidy. And I was always notified if they could not come because of rain.
I could have chosen another company, but this one made me feel I could sleep at night knowing everything would be done correctly.  I’ve had other work done and months or years later learned it was incorrect. This has placed the burden on me to learn about the work in question (such as porch flooring) in order to be able to assess whether it is being done correctly. Fortunately, I did not have to do this with Crystal Exteriors. Peace of mind was worth everything!  And the house looks fantastic.


TESTIMONIALS

Don P. of Derwood, Montgomery, MD 20855

(Found on CheckBook.org) Installed new front door and sliding glass patio door. Were very responsive in providing an estimate and in answering subsequent questions about options and costs. Work crew of 3 showed up at scheduled time and completed all work in just over 6 hrs. Before fastening new frames in place, they checked to ensure these were vertical both directions: in-out and across, and that the frames were square (all adjacent sides exactly 90 degrees). Spaces between door frames and house frame were filled with spray foam insulation. New inside and outside trim were neatly cut and alignment and fit were good. Caulking around all joints was neatly done. They checked their work as they proceeded and at the end. They cleaned up in stages as work proceeded, so there was only limited clean-up needed at the end. Otherwise, Crystal works almost exclusively with ProVia doors, so choosing them will also essentially require buying those doors. ProVia provides lots of options and appear to be good quality products, but they're not inexpensive.

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