Edward K. of Bethesda, Montgomery County, MD 20817

Edward K. of Bethesda, Montgomery County, MD 20817


(Found on CheckBook.org)

We had an excellent experience with Crystal Exteriors. Edgar Li, the president, was always available and checked on the work every day. His advice and suggestions were excellent. We were notified when each section of the job (siding, roofing, gutters, doors) would be started and completed. All the crews were very experienced, worked hard and tidied up when finished. There was not a moment’s worry on our part. Edgar also did extras that were much appreciated (relocated backdoor light, added a porch outlet, changed the garage frame). He recommended and used the highest quality materials. The price was very reasonable, but the value was superior. Highly recommended. First, the best professional advice (from Edgar Li) that we have encountered. He is a graduate engineer, very smart, very experienced, very dependable, always reachable, very quality conscious, very responsible for the quality of the work performed. Could not ask for more. The workers have been with him for years and we watched them in admiration. The work was performed sooner than anticipated. The quality of materials chosen was tops. We were very glad to have “discovered” Crystal Exteriors. We were frustrated in finding an excellent contractor. We had had offers that ranged from one-half to twice as much as what we paid. Most importantly, we had zero confidence in the people that were making those offers. Edgar Li is top notch. We had not met anyone like him.


TESTIMONIALS

Laura N. of Silver Spring, Montgomery County, MD 20906

(Found on CheckBook.org)

After researching front entry doors, we decided to replace our front entry door with a ProVia door (which included a whole new frame with sidelights, hinges, door knobs, etc.). We decided on ProVia because we wanted a high quality, energy efficient, functional door system that would not need repairs or replacement a decade from now. After receiving a couple of quotes from other highly-rated installers, we had Crystal Exteriors come to our home to take measurements. We decided on Crystal Exteriors because in addition to giving us a good price, the owner, Mr. Edgar Li, impressed us as being experienced, informative and professional. There were no games or gimmicks, he was very straightforward in terms of price and information.  The installation exceeded our expectations as well. Mr. Li does not subcontract, his crew is very efficient and skilled and they have worked with him for years. It is clear that Mr. Jaime and another crew member take pride in their workmanship. They took great care to isolate the area around the door with a floor to ceiling plastic drape and worked with great care and respect for our property. Years ago, I used another highly-rated firm to replace our sliders, and while their crew did a good job, they did not isolate the area the way the Crystal Exteriors crew did. Mr. Jaime and his crew go the extra mile. Not only did they replace the visible wood rot around the door, they also replaced hidden rot that they found in the subfloor. They did all of this additional work with absolute thoroughness and for a surprisingly low minimal cost.  To say that we are happy with their work is an understatement. We are beyond pleased with the quality of our door as well as the outstanding experience we had with the installation. In addition, we noticed immediately how much more energy efficient the ProVia door is and that alone definitely makes the upgrade worth every cent. Crystal Exteriors also replaced two windows with ProVia windows and they are extremely energy efficient compared to our original windows.

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